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Tasks

Delete a workspace

If you no longer want to use knowmind, or you need to remove content completely, there are two paths: pause through a plan change, or delete irreversibly. This guide covers permanent deletion.

Audience
All plans. Deletion is irreversible. We recommend a data export before you delete.

Prerequisites

  • Signed-in knowmind account
  • Recommended: a current JSON data export
  • Access to your email for the confirmation

Steps

  1. 1

    Export your data

    In the dashboard go to Plan, in the "Data export" block click "Download as JSON". You get a file with all memories, relations and document metadata from your workspace.

    Outcome: A file knowmind-export-<tenant>-<date>.json is on your machine.

  2. 2

    Request deletion

    Send an email to info@schuebeler-consulting.de with subject "knowmind – account deletion" and your workspace slug.

    We acknowledge the request and complete the deletion within 30 days (GDPR Art. 17).

  3. 3

    Receive confirmation

    After deletion you receive an email confirming it. From that point all content is irreversibly removed — backups are cleared within at most 90 days.

Verify the result

  • Sign-in with your address is no longer possible.
  • A recall request against /api/v1/memory/recall with a previously valid token returns HTTP 401 or an empty list.
  • You have received the deletion confirmation from info@schuebeler-consulting.de.

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