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Tasks

Delete a workspace

If you no longer want to use knowmind, or you need to remove content completely, there are two paths: pause through a plan change, or delete irreversibly. This guide covers permanent deletion.

Audience
All plans. Deletion is irreversible. We recommend a data export before you delete.

Prerequisites

  • Signed-in knowmind account
  • Recommended: a current JSON data export
  • Owner or admin role in the workspace

Steps

  1. 1

    Export your data

    In the dashboard go to Plan, in the "Data export" block click "Download as JSON". You get a file with all memories, relations and document metadata from your workspace.

    Outcome: A file knowmind-export-<tenant>-<date>.json is on your machine.

  2. 2

    Delete the workspace

    Go to Delete workspace, click "Arbeitsbereich löschen" and then "Endgültig löschen". Deletion takes effect immediately; no email request is needed.

    Owners and admins can delete a workspace. If it belongs to someone else, ask that person or write to info@knowmind.de.

    Outcome: Memories, relations, documents and access keys are removed, and every access stops working right away.

  3. 3

    Aftermath

    Backups are cleared within seven days, as is the knowledge graph. The audit log is kept for the plan-dependent retention and then removed automatically.

Verify the result

  • Sign-in with your address is no longer possible.
  • A recall request against /api/memory/recall with a previously valid token returns HTTP 401 or an empty list.
  • The page reports the workspace was deleted; opening the dashboard again leads to the sign-in screen.

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